Ordering Information
Orders are processed in the order they
are received. Processing time can vary drastically throughout the
year. Our current processing time is about 5-10 business days.
We ship daily Via FED EX & USPS.
Sales Tax will be added to orders in the state of Minnesota.
We accept Visa, Master Card and American Express or with PayPal for
all on online orders. Local orders may pay by Check, Credit Card or
Cash.
Due to the hand crafted
nature of our products we cannot accept returns unless a product is
found defective. You will quickly know if there is a problem with our
craftsmanship. If the candle is truly defective we will stand by it
100% and replace it at our expense. We do not give cash refunds under
any circumstances however we will gladly replace the product with the
same item.
Bath and Body items and
Soaps are non-returnable for the health and safety of our customers.
Everyone has different body chemistry and most people will never have
any problems with our body products. Should an irritation occur while
using any of our body products please discontinue use immediately.
Should the irritation persist please seek medical advice. Star of the
North Primitives will assume no responsibility for allergic reactions
to our products. Star of the North Primitives also will not be
responsible for Medical Expenses etc. We are sure you understand this
and thank you very much for that understanding.
Ok, with that all out of
the way, let's go Shopping!
Thanks!
Jen Young
Owner of Lake Superior Scents
The home of Star of the North Primitives
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